Even when we have an area in the Platform to support you, there are some simple steps that you can perform in case of some basic malfunctioning.

If you have any of these problems, please check the diagram to consult some of the basic steps to solve them (zoom the picture for a better view):

• Hardware is not working

• Device does not update GPS location

• Door lock/unlock command does not work

• Engine lock/unlock command does not work

• The data does not update in the application or platform